Privacy Policy

Effective Date: August 20, 2026

Your privacy is very important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our wellness coaching services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information Collected

We collect information about you in a variety of ways. The information we may collect on the Website includes:

Personal Data

Personally identifiable information includes your name, shipping address, email address, and telephone number. We also collect health-related details you voluntarily give us. This includes your health goals, dietary habits, medical history, and fitness levels. You share this when you register, fill out intake forms, or communicate with us.

Derivative Data

Our servers automatically collect information when you access the Website. This data includes your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.

Financial Data

We collect financial information to process your coaching payments. This includes your credit card number, card brand, expiration date, and billing address. All financial data is securely captured and stored directly by our third-party payment processor, Stripe. We do not store your full credit card details on our own website servers. Stripe's use of your personal information is governed by their privacy policy, which can be viewed at stripe.com.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

Create and manage your personal wellness client account.
Deliver personalized wellness coaching plans, recommendations, and resources.
Process your financial transactions and billing.
Email you regarding your coaching sessions, reminders, and updates.
Respond to your customer service requests and support needs.
Send you newsletters, marketing communications, and promotional materials (you can opt out at any time).
Prevent fraudulent transactions and monitor against theft.

Parties to Whom Information is Disclosed

We do not sell, rent, or trade your personal information. We may share information we have collected about you in certain situations:

Third-Party Service Providers

We share your data with trusted partners who help us run our business:

Payment Processing: We use Stripe to bill you securely for coaching packages. Stripe receives your billing name, email, and card details to complete the transaction safely.
Other Providers: We may share data with providers that perform data analysis, email delivery, hosting services, and customer service.

Legal Requirements

We may disclose your information if we believe the release is necessary to comply with legal processes, to investigate potential policy violations, or to protect the rights, property, and safety of others.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Method of Disclosure

We disclose your personal information through secure, encrypted data transmissions directly to our trusted third-party partners. This happens automatically through API integrations during activities like payment processing or email scheduling. We never publish your personal health information or coaching details publicly without your explicit, written consent.

Security Practices

We use administrative, technical, and physical security measures to help protect your personal information.

Data Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive data during transmission.
Access Control: Only authorized employees and contract coaches who need the information to perform a specific job can access personal data.
Secure Storage: Electronic data is stored on secure servers protected by firewalls and modern cybersecurity protocols.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

If you have questions or comments about this Privacy Policy, please contact us at:

Buoyant Anchor Coaching
amy@buoyant-anchor-coaching.com